At Sirajian, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Exchange Policy below.
Return Eligibility
You may request a return or exchange if:
You receive a wrong product.
You receive a damaged or defective product.
You receive a product with a manufacturing defect.
To be eligible, you must contact us within 48 hours of receiving your order and provide clear photos or videos of the product.
Exchange Policy
Products can be exchanged if:
The size does not fit.
You receive the wrong item.
The product has a manufacturing defect.
The product must be:
Unused and unwashed.
In its original packaging.
With all tags and accessories intact.
Non-Returnable Items
Returns or exchanges are not accepted for:
Products damaged due to customer misuse.
Used, washed, or altered products.
Items without original tags or packaging.
Clearance or sale items (unless damaged or incorrect).
Refund Policy
Refunds are processed only if a replacement is unavailable.
Approved refunds will be completed within 7-10 business days using the original payment method or another agreed method.
Return Shipping
If the mistake is from Sirajian, we will bear the return shipping cost.
If the exchange is requested due to a size change or customer preference, the customer is responsible for the shipping cost.
How to Request a Return
To request a return or exchange, contact our customer support with:
Order Number
Full Name
Mobile Number
Photos or videos of the product (if applicable)
Contact Information
WhatsApp & Phone: +88 01636-536412 Email:ahmadsirajbd@gmail.com Facebook: Sirajian Official
Thank you for shopping with Sirajian. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.
